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Customer Reviews.

service

5

As above accommodated time slip up so helpful to myself. Even though I had said I was staying for service and booked in for 9.30

04 December 2018

service

5

Early start and close time. No queue at service desk and very helpful pleasant staff.

04 December 2018

sales

5

The Mini Centre in Aberdeen have been very patient with me, trying to find the right car and supporting me thought the purchase/exchange of my car

04 December 2018

service

4

Good friendly service

04 December 2018

sales

5

Love my new car it has everything I wanted, didn’t have to wait to long in fact it came sooner than expected.

03 December 2018

service

5

Because I couldn't fault the service

01 December 2018

sales

5

The attention to our care and satisfaction given during the purchase the sales person Thomas Higgins was exceptional.

30 November 2018

service

5

I was satisfied as I received a quick service, my car was back to me within 24 hours after a service and MOT. It was also made sure I was happy with my service

29 November 2018

service

5

Easy to arrange appointments. Pleasant staff and environment at the showroom.

29 November 2018

sales

5

Love my car!

29 November 2018

service

4

Again overall very happy, but the communication with customers could be improved. Our car needed to stay overnight but we have not been given an update on end of day 1 re the status and an estimated duration for day 2. I like to be informed...

29 November 2018

service

5

Excellent salesman, very knowledgeable about the car and all the workings of it.The service I got was very easy and I got a pleasant surprise when told it had a service pack which meant it cost me nothing for the service

29 November 2018

service

5

Extremely helpful & friendly staff.

28 November 2018

sales

5

Transaction completed quickly and openly, nothing to fault

27 November 2018

service

5

Repairs explained to me, car cleaned and valleted for me

26 November 2018

service

5

Very satisfied

23 November 2018

service

4

No issues, but would find it more efficient if the MOT was performed onsite,

22 November 2018

service

3

Disappointed that they could not find a rattle when it was under warranty. They did find it when out of warranty and a charge was imposed for fixing it.

21 November 2018

sales

5

It’s just a nice place to go into and feel comfortable

21 November 2018

service

2

Because these were not done how confident can I be that the items I was charged for were carried out.

21 November 2018

service

4

Such a helpful receptionist

20 November 2018

service

5

Prompt and professional

19 November 2018

service

1

Car is going to have to go back in as appears the headlight levelling sensor has been dislodged during replacement of the brakes resulting in the headlights blinding oncoming traffic. Inconvenient for me and potentially dangerous for other drivers.

17 November 2018

service

4

Was told MOT would take an hour was actually there nearer two but comfy seats and plenty refreshments provided

16 November 2018

sales

5

Helpful, informative staff who listened to our needs and matched the perfect car to us.

15 November 2018

sales

5

Lovely setting, friendly staff and 4 year old son delighted with his sweeties, fruit shoot and getting to zoom around on balance bike

14 November 2018

service

5

Not too much waiting around. The service department lady had a very good manner

14 November 2018

sales

4

Only one concern relating to the delivery time and delays in manufacturing which added another 4 weeks to the build.

12 November 2018

sales

5

The whole buying experience was fantastic - no pressure sales, very relaxed. It was a pleasure to spend time in your showroom choosing options for my car being very well looked after by John Duncan in Aberdeen

12 November 2018

sales

4

Staff are very friendly and professional, however, on the day I picked up the new car, I was kept waiting for over an hour. A little bit disappointing.

12 November 2018

sales

4

They took time to explain everything

12 November 2018

sales

5

I have had excellent service from my initial enquiry to completion of sale

12 November 2018

sales

5

Fantastic customer service from enquiry to delivery. Delighted with my car everything as expected.

09 November 2018

service

4

It was a routine service and no problems encountered

09 November 2018

sales

5

Excellent throughout

09 November 2018

sales

4

They spoke me thru all my options. Kept in touch thru the build. Dealt with all the paperwork and made it an easy process

09 November 2018

service

5

Happy with alm the service provided in general.

08 November 2018

service

4

I felt that the price was excessive. My car had an error message and was in for diagnostics. This cost £150 and the problem was down to software. This seems very expensive and it wasn’t really explained except I would have to pay minimum diagnostic c

08 November 2018

sales

5

Kept informed as the vehicle was made right up to delivery

08 November 2018

service

5

Was early for my appointment but was made to feel welcome and taken quite quickly.

07 November 2018

sales

5

Love my new car

06 November 2018

service

5

Staff were knowledgeable and addressed my points

06 November 2018

service

1

same answer as no 1ssne

06 November 2018

service

1

Shocking customer service. Tone of staff, lied to and then made to feel bad when evidence was produced to back story up.

05 November 2018

service

5

Good customer care

04 November 2018

service

4.5

Battery not added to correct remote

03 November 2018

service

5

Good service

01 November 2018

service

5

Work done quickly

01 November 2018

service

5

Ross was excellent.

01 November 2018

service

5

Assume a quality job done! Service staff friendly and efficient. Glad to get loan car also.