MINI

"James Carr was my salesperson and made the whole event so pleasureable. He made the handover very exciting"

"Excellent communication from John Clark during the process. Failed only to get the top score due to the missed folding wing mirrors"

"Car delivered with wrong wheels and wrong dashboard trim, lack of continuity after salesman left half way through sale"

"Everybody there was so welcoming, and really helpful. Made my car shopping a fun experience. Would defiantly use John Clark for my next car."

"Completed the retention paperwork to transfer my private plate and they sold the car on with the plate on it. Felt very let down, little support"

"1. The dealer did not have a car of the type we wanted to buy to test drive. 2. THe dealer gave the wrong delivery time for our vehicle. 3. THe vehicle was not ready on the appointed day of collection. 4. No apology was recevied for the delay."

"Found the purchase process with the John Clark Aberdeen dealership to be first class. The sales rep Greig Bain was excellent couldn't be more helpful"

"The staff at the dealership were very friendly and helpful"

"Inside of the windscreen of the car was smeared and required cleaning after I got home."

"Excellent, small mix up with body colour spec but rectified immediately"

"Sales persons were excellent very friendly and polite."

"Sales person was great.Financial advice was not entirely accurate, but it was a good experience overall."

"Stephen Morrison was exceptionally helpful at every stage of purchasing my new mini despite many changes to my final choice of specification. Could not have faulted the attenetion given and overall exceptional customer service"

"handover was by a different salesman which I did not like"

"everything was fine . very efficient"

"Always very professional. My 4th Mini and these guys always look after me."

"HONESTY AND AFTER SALES SERVICE."

"I felt that the constant keeping in touch was fabulous and everyone I dealt with were very kind and helpful and friendly."

"Robin Pitches the salesman that helped me, kept me well informed regarding the build of my car and the whereabouts excellent"

"The dealer gave me regular updates with regards to the progress of my car."

"They tried to sell us a winter service package but a lot of it was completed through normal service."

"Well done above and beyond the call of duty."

"Service department have been excellent"

"The car was booked in because a service was due. Turned out it needed a brake fluid inspection 2 service. Only the former was dealt with. Had to go back 2 days later for the inspection 2."

"They were great."

" i am totally happy with the service"

"I am very pleased with the level of service that I have recieved."

"after several visits the dealer eventually had the car for three weeks and kept me fully updated with progress and repair I was on holiday at the time. After repair the car was returned to my house for me."

"Staff, especially Matt and Raymond were very patient, helpful and professional"

"Disappointed with the time I had to wait to collect the car without any explanation"

"Not given paperwork at time"

"Car was in for the day and when i picked it up it was actually worse than when i dropped it off, no final check was carried out before handing back to client"

"No spares in the dealership."

"satisfied"

"They said they had the parts and then found out they did not. Otherwise they were great."

"No care or attention paid to my issue."

"Excellent."

"Matthew was brilliant and excellent he organised everything and made the £1600 a bit easier. He rang me to explain what had been done to my mini before he went on holiday."

"Staff polite, friendly and helpful."

"It was a good visit."

"The engine warning light was on but the car just needed some more petrol putting in it. They did not explain why the engine light was on and not the petrol light. They did say to take it back if it happened again."

"Had to wait 5 days for a tyre, surely they should stock a tyre for a Mini Countryman"

"The service was second to none, and the whole experience was very satisfactory."

"I was disappointed in the way that I was made to feel that I was liable for the cost of the repairs. It transpired that the replacement screen that had been fitted by autoglass was faulty and they footed the bill."

"Really good."

"They were very courteous and polite, very helpful,"

"There very helpfull and they have a good set up."

"open late so have to take tim off work to drop off. the early staff are dismissive"

"Not satisified if I had agreed with their initial findings the expense would have been horrendous."

"Always found the services at John Clark Aberdeen to be first class"

"A seperate Mini and BMW site as appears to be the situation at most other dealers would be better."