OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 78 comments received in the last 90 days.
22 July 2025
Everything was really smooth, and easy. Couldnt fault it at all
18 July 2025
Harriett was extremely knowledgeable and helpful when I was purchasing my new car and when it was delivered, she explained everything in detail. I fully appreciated all the help in finding me the right vehicle!
17 July 2025
The sales rep was excellent making the process easy despite all the paperwork to be completed and signed online. She helped at every step and her knowledge of the product was excellent.
15 July 2025
Good sales presentation, test drives quickly arranged and no hard sell tactics.
09 July 2025
The salesperson was excellent
07 July 2025
Beth was lovely. Lots of information, answered and is still answering my questions
03 July 2025
Went smoothly and Jason is very helpful.
24 June 2025
Very happy with service.
21 June 2025
Jason was helpful, knowledgeable and there was no hard sell.
21 July 2025
Staff were so friendly and always kept me up to date. It was completed quick as well. All in in a great service.
17 July 2025
Everyone is always very helpful.
16 July 2025
Went in for my first service on my current car. The staff were extremely friendly and helpful. The car was being serviced while I waited. They kept me updated and made sure I had access to a comfortable area to work while I waited
14 July 2025
Friendly and helpful staff. Great service from Lisa and Tom.
14 July 2025
First class service
13 July 2025
No issues
09 July 2025
I was being attended to by a very nice man when his collague interupted us during our conversation
08 July 2025
I appreciated the free check of my Mini Country purchased in March
08 July 2025
Good customer service
08 July 2025
As above
22 July 2025
Very professional, always there to give advice and help when needed.