OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
112 ratings and 80 comments received in the last 90 days.
17 August 2025
Tom and Leonie were really great. Great communication and experiance dealing with them both.
17 August 2025
All questions answered
07 August 2025
relaxed and professional service
03 August 2025
Fantastic service from Tom and other members of the sales team and also from the people at the enquiries desk who are always friendly and welcoming
01 August 2025
We never felt pressured or rushed into making a decision and we appreciated having been allowed time to decide on the right Mini for us. (My 5th Mini!) Thomas Higgins was extremely helpful and professional guiding us through the process.
22 July 2025
Very professional, always there to give advice and help when needed.
22 July 2025
Everything was really smooth, and easy. Couldnt fault it at all
18 July 2025
Harriett was extremely knowledgeable and helpful when I was purchasing my new car and when it was delivered, she explained everything in detail. I fully appreciated all the help in finding me the right vehicle!
17 July 2025
The sales rep was excellent making the process easy despite all the paperwork to be completed and signed online. She helped at every step and her knowledge of the product was excellent.
07 September 2025
Well informed throughout and felt that the cost was good
07 September 2025
Technician kept me informed during the repairs and service
06 September 2025
John Clark have always met with my expectations
05 September 2025
Flexibility and helpfulness, knowledge
05 September 2025
Did what it said on the tin :)
03 September 2025
Because the job was done in reasonable time whilst we waited.
02 September 2025
Service good but very expensive.
01 September 2025
Staff very friendly and helpful.
01 September 2025
All as agreed
30 August 2025
Easy to deal with and always go the extra mile.
28 August 2025
Jackie at reception and Beth Irish are always attentive and super supportive.