OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
99 ratings and 71 comments received in the last 90 days.
27 December 2025
As above Harriet Bryant was excellent to deal with
27 December 2025
Kiera was friendly, helpful and very knowledgeable
27 December 2025
Great service provided by Tom. He was helpful with any questions I had and kept me updated through the process.
21 December 2025
All the staff in the Mini Centre were very helpful. Delighted to have Kiera looking after us! Well done!
19 December 2025
Staff are friendly , they were very attentive during my visit
17 December 2025
Couldn't be better
16 December 2025
Jason was excellent and very helpful
13 December 2025
Timely, friendly and responsive communication
07 December 2025
Very easy to deal with
14 January 2026
Kept up to date and everything well explained.
14 January 2026
Very straightforward seamless service provided by courteous staff. The provision of a replacement car is a great help.
14 January 2026
The team were so helpful. Very attentive and made everything so easy to deal with during a very challenging weather event.
13 January 2026
Great service completed bang on time.
11 January 2026
I am very happy with the service I received. Easy to book and efficient.
11 January 2026
Great to have winter tyres fitted same day! Really helpful service once again, thank you.
06 January 2026
Very high level of customer service. The front desk lady was extremely mannerly and warm
05 January 2026
I'm happy how everything went .
05 January 2026
My car was returned to me with the service indicator not having been cleared. Something that should have been checked or noticed by the driver who returned the vehicle. It's now going to have to go back into the garage for the indicator to be updat
30 December 2025
I was given an electric mini that was not fully charged, knowing nothing about electric cars I felt that this was unfair as if I needed to charge I would have not know what to do. Also every tyre had a pressure warning. Cars surely should be ready?
FIND John Clark Aberdeen.
Address
- Balmoral Business Park, Wellington Road, Aberdeen, AB12 3JG
Opening Hours
- Mon–Fri:08:30 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 01224 039954
Aberdeen and the surrounding areas, including Peterhead, Inverurie, Fraserburgh and Montrose
Address
- Balmoral Business Park, Wellington Road, Aberdeen, AB12 3JG
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01224 039973
Aberdeen and the surrounding areas, including Peterhead, Inverurie, Fraserburgh and Montrose
14 January 2026
I was more than happy with the value offered for my old mini, my new car is great to drive even though negotiating the driver's handbook is quite daunting