OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
164 ratings and 120 comments received in the last 90 days.
08 April 2025
John Clark Mini did everything possible to assist in the sale and help navigate issues with BMW Mini as it transitions to an Agency model.
04 April 2025
Car arrived early. Picking it up tomorrow. Already received a short video of the car. Looks fantastic.
31 March 2025
Leonie and Beth were lovely to deal with. Both very knowledgeable.
31 March 2025
Staff were all friendly and very attentive
30 March 2025
Good atmosphere and good service.
30 March 2025
Kept informed, thorough handover. Fanatastic service
30 March 2025
The staff (Harriett) were very helpful and explained everything I needed to know.
23 March 2025
Everything went very smoothly in the Mini centre, making it very easy to move from my current Mini to the new one. The experience was what I have come to expect.
23 March 2025
Harriet was well organised and handover went without any problems
20 April 2025
The car was ready on time
19 April 2025
It was a minor warranty claim on a light but they were polite did the fix and even checked over the rest of the car. And there was no charge
18 April 2025
Same as above
18 April 2025
Recall identified no problem with wiper motor wiring, although software update has left some settings altered and I am having to search how to re-enable these (eg auto hold)
16 April 2025
They even took my car to the door in the rain
13 April 2025
Tom sourced materials in a timely manner and kept in touch about progress of the work needing done.
13 April 2025
Ease, convenience and high standard service and checks
13 April 2025
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10 April 2025
Undertook required work efficiently
10 April 2025
All staff friendly and helpful
21 April 2025
Everything run smoothly no problems at all