OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
84 ratings and 38 comments received in the last 90 days.
07 July 2022
There was a slight delay in delivery but Leonie kept me fully informed at all stage
19 June 2022
Leonie kept me up to date throughout and gave me the best handover experience once again
18 June 2022
Very easy to do business.
15 June 2022
Beth was fantastic from start to finish . 5 stars
10 June 2022
Beth made everything so easy. She kept me informed with any updates on delivery etc, she always responded quickly. On the day of pick up Beth made the experience so special, and was so thourough with the hand over
31 May 2022
Leonie was extremely helpful at all stages of the process. She kept me regularly informed. I would certainly go back to Leonie for my next mini.
13 May 2022
Beth was very easy to chat to and helped with all of our questions.
05 May 2022
Harriett Bryant was great to deal with and kept me updated on the progress of the manufacture of my vehicle - big shout out to her!
30 April 2022
Easy process friendly staff and very helpful with answering questions and query's.
18 July 2022
Er....because I'm completely satisfied?
18 July 2022
As above and my mini was washed and hoovered.
17 July 2022
Lisa was very competent at her job very friendly too
01 July 2022
friendly welcome from staff who were helpful and service was done while I waited in comfortable surroundings
01 July 2022
Everyone friendly and helpful
01 July 2022
Sorted out all issues quickly
01 July 2022
Great customer service. Always a smile and it give me confidence that my Mini is being well looked after.
01 July 2022
Quick and everything was taken care of
20 June 2022
I have no complaints about the service I received .....it was obvious that they were aware that I had been a good customer...they acknowledged that the car they were about to service was indeed my fifth Mini ...all had been purchased at John Clark
20 June 2022
No problems
09 July 2022
Such a quick and easy process, Jason was extremely helpful and responded to any questions quickly at any time