OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
137 ratings and 111 comments received in the last 90 days.
04 August 2026
Excellent knowledge, friendly service.
29 July 2026
Easy process from start to fish. Staff were very friendly and helpful.
28 July 2026
We had a very good experience from start to finish. All of the staff were incredibly helpful, from reception through to the sales team . Harriett Bryant, our Sales Executive, was exceptionally efficient, professional, knowledgeable and lovely to deal
25 July 2026
Very helpful, answered any questions promptly and excellent communication.
21 July 2026
Kept up to date. Car was delayed but was regularly updated.
19 July 2026
The centre staff were very friendly and were very helpful explaining the controls of the new car.
09 July 2026
I was met and treated with respect
08 July 2026
Local Agent explained the full purchase process, and answered queries. They updated me regarding delivery and documentation required. Knowledgeable and pleasant member of the team.
07 July 2026
Very helpful, knowledgeable and friendly staff at the Aberdeen branch.
05 August 2026
Good service and friendly staff
05 August 2026
Car was ready to drive away within the pre-arranged completion time.
02 August 2026
Car was serviced very promptly
31 July 2026
The fault was diagnosed and repaired.
30 July 2026
Tom the service manager was so helpfull and knowledgeable , kept me updated re cost etc well done Tom your a ??
28 July 2026
I was in the area the day before and called to ask if I could drop car off but they said no it wasn't possible. So I had to make the journey back the next day.
26 July 2026
The process from booking the appointment to collecting the car afterwards is always straightforward. The staff are always very friendly and helpful
24 July 2026
Was very happy about getting mini picked up and taken back.
23 July 2026
Service carried out while I waited on the premises.
23 July 2026
I was booked for an MOT and got the impression, rightly or wrongly, from the agent that it was booked for a certain time. I had travelled 40 miles for the booking and was told the car went into a queue system. I didn't get the car until after 5pm.
FIND John Clark Aberdeen.
Address
- Balmoral Business Park, Wellington Road, Aberdeen, AB12 3JG
Opening Hours
- Mon–Fri:08:30 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 01224 039954
Aberdeen and the surrounding areas, including Peterhead, Inverurie, Fraserburgh and Montrose
Address
- Balmoral Business Park, Wellington Road, Aberdeen, AB12 3JG
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 13:00
- Sun:CLOSED
Phone
- 01224 039973
Aberdeen and the surrounding areas, including Peterhead, Inverurie, Fraserburgh and Montrose
05 August 2026
Brilliant service, Beth was fantastic throughout the process, always there whenever we had a question.