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Customer Reviews.

sales

5

All staff were very attentive and made me feel welcome, it was very easy to place my order and my car was delivered in good time.

04 November 2019

service

3

I was advised on collection that I would need rear brake pads in approx 1500 miles, no price was advised for this until I asked and I would also have liked to have been asked if I wanted to book it in for this work or even fitted with my service.

03 November 2019

service

4

Staff very friendly and helpful. video survey of vehicle was great, works was completed in time. Should be 5 stars, but I was frustrated that the additional software update carried out wiped my Bluetooth CarPlay settings; problematic setting back up

03 November 2019

service

5

Kept me informed with how they were getting on.

26 October 2019

service

3

Whilst carrying out fault diagnostic was ok, I was disappointed at cleanliness of car inside and out on pick up. The oil rag for example was still on my foot well and my black shiny alloys looked Matt, never have I seen them so bad.

23 October 2019

service

5

Friendly, efficient and helpful service

22 October 2019

service

5

Helped me make the car what I wanted

22 October 2019

service

4

Only reservation was not being kept appraised of progress in fitting the work in during a busy time at the service centre

20 October 2019

service

5

Very satisfied with service

18 October 2019

sales

5

Helpful staff.

16 October 2019

service

5

Service team excellent, all sides of the team.

14 October 2019

service

5

Very thorough great feedback on what's been done or needs done on your car. Very efficient

14 October 2019

sales

5

My wife is happy with the car. I am happy with the price and the deal. I was hard and your team were equally hard and very much fair. I feel like i got a good deal and thats half the battle. I am not sure i could have saved anything going South.

11 October 2019

sales

5

was delivered a couple of days earlier than prodicted everthing was explained well

10 October 2019

sales

5

The staff at MINI Aberdeen; in particular, Ross Maclean, who could not have been more helpful through the whole process of vehicle selection to delivery. His enthusiasm for, and knowledge of, the product could not be better.

09 October 2019

service

5

Easy quick I'm happy

08 October 2019

sales

4

delivery was good , salesman Ross was polite and very knowledgeable on the mini. Only one problem had to clean some of the car as whoever cleaned it left polish on the paint work.

07 October 2019

sales

4

Purchase of car was very easy but disappointed with delivery as above.

07 October 2019

sales

4

Pleased.

06 October 2019

sales

5

Ross was extremely helpful and made sure everything was done to a high standard, I would highly recommend him if you are thinking of purchasing a Mini.

06 October 2019

service

5

Return courtesy bus is a bit early. Bit far out of town for easy collection of car.

05 October 2019

sales

5

No problems

05 October 2019

service

5

Did the job in the time specified & called me to say car was ready

04 October 2019

service

4

Car was booked in for MOT test, but on arrival paperwork had not been prepared, and after I had to wait for an hour and a half from the time of the test appointment for my car to be ready.

04 October 2019

sales

5

Friendly helpful service

03 October 2019

service

5

Easy to book the service, good service for dropping car off quickly, video link of underside of car is useful and collection/payment was easy too. Very good service all round.

02 October 2019

service

5

Very pleasant Staff and helpful

01 October 2019

service

5

Service as expected

30 September 2019

service

4

They picked the car up from my work and delivered it back again. They washed it and hoovered the inside.

30 September 2019

sales

5

All staff at Mini were very professional, friendly and helped make the whole process very easy from my side.

29 September 2019

service

2.5

Able to get timed service whilst waiting. Would have appreciated test drive on new model but none available at time despite arranging this beforehand. Invoice still not received by email

27 September 2019

service

2

3mm front brakes reported but they have been replaced less than 2000mls. Didnt reset brake indicator light. Pads were not fitted at dealer. Very petty. Dash is lit up with false warning. Not exactly accurate should a new brake warning come up

26 September 2019

service

4

car Booked in for 09:00 waited 30 mins before was seen

22 September 2019

service

5

Was just the 1st service. We waited they only took a hour & washed the car too

22 September 2019

service

3

Disappointed in the valeting. First time in all our servicing experiences that the inside of the car wasn't valeted and feelthis should be part of the service.

22 September 2019

service

4

Excellent service on short notice really friendly service advisor. relatively high cost

20 September 2019

sales

5

Great and efficient

17 September 2019

sales

5

Everything was very smooth staff very helpful

17 September 2019

service

5

Very professional

16 September 2019

service

5

Polite staff, sympathetic to my needs.

16 September 2019

service

5

You know what, I cannot fault John Clark Mini Service, they pick the car up, I get updates and videos of progress and then they drop it back. I could even have it washed and hoovered if I wanted - which I don't as I have an expensive Ceramic coat on

15 September 2019

service

5

Issue hopefully resolved

15 September 2019

service

4

Service completed uneventfully and staff helpful in phoning when complete etc.

14 September 2019

sales

5

Very straightforward process purchasing my new mini and trading in my old one

14 September 2019

sales

5

Everything went smoothly. Everything explained. Jen the sales person was fantastic. Very knowledgable & very helpful.

12 September 2019

service

4

Good polite service while there. Took a little longer than organically planned but ended up not being an issue.

10 September 2019

service

5

scheduled time that was suitable for me to wait as live the other side of town

09 September 2019

sales

5

Great new car purchase experience and handover from start to finish.

09 September 2019

service

5

Professional and efficient service

09 September 2019

service

5

Staff are friendly and knowledgeable