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Customer Reviews.

sales

5

Leonie was very helpful at explaining all the financial options and talked me through my options with great knowledge of the product and lots of patience.

19 November 2020

service

5

Pleased with service, works completed and staff communication

17 November 2020

service

5

Helpful

15 November 2020

sales

5

I was kept up to date at every stage during purchase and delivery.

14 November 2020

service

5

Always excellent

13 November 2020

service

5

Work completed on time, very quick return handover

13 November 2020

service

5

Everything that was required for my first service was completed efficiently with no hassle. Mini was beautifully valeted and smelt so fresh. Thank you.

10 November 2020

sales

5

Michael was quick to understand what I was looking for (there are plenty options). He didn't influence me to take thiings I didn't need (eg posh wheels that I would only scratch). Michael ensured my new mini had all features from my last mini.

10 November 2020

service

5

No hassle

09 November 2020

sales

5

Leonie was great

09 November 2020

sales

5

I had no problems

09 November 2020

sales

5

Collecting a car during covid felt completely safe. All measures and precautions were put in place to make you feel safe.

08 November 2020

sales

5

Michael our salesman was excellent from the start of the sale to the finish, going through everything with us, if there was anything l wanted to ask about the mini l would have know hesitation in getting in touch with Michael.

08 November 2020

service

5

Exceptional customer service from booking through to the collection of my car.

07 November 2020

service

4

Service provided very good

07 November 2020

service

5

Everything carried out very professionally.

07 November 2020

service

5

No issues

07 November 2020

sales

5

The whole purchase was done very smoothly and a very good sale person dealt with everything.

23 October 2020

sales

5

Everything ran smoothly

21 October 2020

sales

5

Mini centre was very professional

17 October 2020

sales

5

Nothing was too much trouble but at the same time there was no pressure. All silly questions were answered, and assistance offered for the future.

14 October 2020

sales

5

We were really pleased with the service that we had. The staff were friendly and informative without being over bearing. The atmosphere was good.

13 October 2020

sales

5

Completely satisfied

12 October 2020

sales

5

Given a warm and friendly welcome nice surroundings and vehicles made available to test. Always kept in touch after making order and when it would be delivered. Made the collection of my Mini a special day.

09 October 2020

sales

5

The service was brilliant, friendly and excellent communication.

09 October 2020

sales

5

Leonie answered any queries I had quickly and comprehensively, even when I received an out of office reply to an email indicating she was on a day off, I got a response which Is great customer service not often available from organisation's now.

07 October 2020

sales

5

I felt I was involved and informed with everything while ordering my new car.The salesman Micheal took plenty time to explain what I could have and answer any questions I asked .

06 October 2020

sales

4

Great contact

06 October 2020

sales

5

The purchase process was easy and well explained. The reveal of my new car was completely unexpected and made the whole experience wonderful.

06 October 2020

sales

5

Kept up to date with the order and when the car would arrive. A complete contrast to the last car I purchased. Excellent service from the sales rep, first class.

01 October 2020

sales

5

Even though our delivery was delayed, Michael arranged for a loan car and kept us mobile.

01 October 2020

sales

5

I had all the time I wanted to consider my options, I was given the possibility of a test drive and all the explanation I needed to take an informed decision.

30 September 2020

sales

5

Very satisfied with the process

30 September 2020

sales

5

The sales person was pleasant and made the experience magical for me

28 September 2020

sales

5

During difficult time with the pandemic service was very good.

28 September 2020

sales

5

Lovely customer service

25 September 2020

sales

5

Michael was very informative, polite and friendly. I was kept up to date with the progress of my car efficiently.

23 September 2020

sales

5

Jen listened to my requirements for my new car and came up with several options for me to choose, all of which were well explained. She kept me updated on a weekly basis with what was going on with my car and filling out forms.

22 September 2020

sales

5

Any questions we had were answered swiftly and we were kept informed at all times. All aspects of purchasing the car were explained well and receiving the car in the

18 September 2020

sales

5

They delivered exactly what they promised

18 September 2020

sales

5

The service was fantastic and the facility itself was very modern and clean, especially under the current COVID-19 situation it felt safe.

18 September 2020

sales

5

Jen was very friendly, did not put any pressure on you to buy a car gave information required, responded very quickly to any query via email.

18 September 2020

sales

5

Helpful and knowledgeable staff.

18 September 2020

sales

5

Everything was great. Very professional facility.

18 September 2020

sales

5

VERY GOOD experience. Excellent help from the centre to tailor my need/budget, thanks to Leonie Simpson @ John Clark Mini in Aberdeen