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Customer Reviews.

sales

5

Easy straightforward process

14 March 2019

sales

5

Ross McLean was extremely helpful, friendly and professional throughout, and during the hand over covered all aspects of the vehicle, and immediately dealt with and resolved a couple if minor scratches that I identified on the paintwork.

12 March 2019

sales

5

Very helpful and friendly staff, particularly Jen who was our sales consultant. She went beyond what was required.

12 March 2019

sales

5

All aspects of the service were excellent from start to finish.

12 March 2019

sales

5

Helpful friendly staff who communicated well with us

11 March 2019

sales

5

Can no fault the service and efficiency of the salesman

11 March 2019

service

4

As above car was with dealer for a few days & no offer of alternative transport.

10 March 2019

service

4

Information regarding what work was actually completed rather than the statement...as per keyfob would be appreciated.

08 March 2019

service

5

Good communication, efficient service

07 March 2019

service

5

Staff both welcoming and helpful.

06 March 2019

service

1

Was told that I needed 4 new tyres as 2 were non run flats. This was not true as all tyres are run flats (as clearly stated on each tyre). This was just an attempt to get me to spend £650 on new tyres - will not be returning for future service/MOT!!

04 March 2019

service

4

This particular service I was very happy with. I was given a decent price after some negotiation.

03 March 2019

sales

5

Again can't emphasise how attentive the staff were.

03 March 2019

service

5

Easy to deal with

28 February 2019

service

5

Job was done on time as estimated

23 February 2019

sales

5

All staff at the Aberdeen Mini Centre could not have been more helpful 5star treatment

17 February 2019

sales

1

The car was sold to me with a warning light and pdi checks clearly rushed, and had to make alternative arrangements for commuting before it could even be seen (which was not guaranteed). When this was fixed fuel was lesser than when left.

13 February 2019

service

2

The car was service in accordance with the service schedule, clearly the yes weren't checked as they would have pointed out metal caps were fitted. one of the wheels was damaged when fixing the valves

12 February 2019

service

2

When booking the service, the online system was down. I contacted the Service Center and was passed around a few times before being told someone would call back. They didn't. When I delivered the car, the staff member was very dismissive.

11 February 2019

service

4

All went very smoothly

11 February 2019

service

5

No delays in taking my car for its first service. Car was serviced quickly and washed and cleaned when handed back to me. Great service!

11 February 2019

sales

5

Nice facility and Douglas was great - knowledgeable and polite

10 February 2019

sales

4

Very happy with my new car

10 February 2019

service

5

The garage kept me informed on what was happening and were pleasant and helpful

10 February 2019

service

1

Charged for work that I shouldn't have been charged for

10 February 2019

service

5

Jill in services does an amazing job

10 February 2019

service

3

Staff were not pleasant.

07 February 2019

service

3

I have a continuing squeak in my drivers seat. Been back since service and whilst the spray used silences the squeak, it returns within 10 minutes of driving my car. STILL NOT FIXED. Need to arrange to drop car off again, just so inconvenient.

06 February 2019

service

4

competent

02 February 2019

service

2

As above and explanation below

01 February 2019

service

5

Easy in, easy out. Pleasant environment to wait whilst my first service was completed.

01 February 2019

service

2

I had a leak in my car which is under warranty. The boot and back seat was soaking. The leak was due to a faulty seal. There was mould in my boot and water damage to my leather seats. I expected any damage to be repaired but obviously was wrong.

31 January 2019

sales

5

Salesman Ross excellent really knew all about the brand helped me choose a deal and a car I am delighted with. It just makes me smile to drive it. Will only ever buy minis

16 January 2019

service

4

Good service all round from all staff.

15 January 2019

service

5

Service was performed within the time frame discussed.I could wait and had access to coffee and biscuits.

09 January 2019

service

5

Work was carried out while we waited, car was washed and hoovered.

09 January 2019

service

5

Polite staff and convenient booking times

08 January 2019

service

4

Staff was very friendly and kept me updated on developments with my car. Unfortunately the fault with my car was misdiagnosed.

08 January 2019

sales

5

Can’t fault the service..second to none

08 January 2019

service

4

Good service on the day, was promised quotes for follow up work but had to chase for them 5 days later.

08 January 2019

service

5

All went as planned

07 January 2019

service

4

service received was excellent but costs high.

05 January 2019

service

5

Brodie always helps and makes things easy for me Jill in service department is also very helpful

04 January 2019

service

5

Always helpful and courteous when the car is being serviced.

27 December 2018

sales

4.5

Thomas Higgins professional manner came across really well and he explained everything clearly and was very patient and courteous when asked to explain things for second time.

27 December 2018

service

2

The car wasn’t ready until 2hrs after the arranged pick up time. The car wasn’t washed before puck up as offered by staff.

27 December 2018

service

4

Only thing was i needed to phone to see when my car would be ready

24 December 2018

sales

2.5

Constantly changing staff dealing with our purchase, poor responses to telephone enquires, and problems settling the finance due to us were offset by genuine attempts to remedy the latter situation and a generous gesture of goodwill.

23 December 2018

service

4

Service is good

21 December 2018

service

5

All went well